Available when
the other guys are closed.
Northbench IT takes care of the tech for Renton small businesses on weekday evenings and weekends, so the work happens after you close.
- Emergency response for plan clients
- Posted prices, no after hours rates
- Written quote before any work starts
Monday to Friday 6pm to 10pm · Saturday and Sunday 4pm to 10pm · By appointment
Why after hours
Why we work evenings and weekends
Your business is busiest during the day. That is exactly when you cannot have someone pulling cables behind the counter, rebooting the front desk computer, or taking the Wi-Fi down during the lunch rush. Most IT companies only work 9 to 5, so the work lands right on top of your customers.
We built Northbench IT the other way around. We are not available weekdays 8am to 5pm. We come in after close or on the weekend, get it done, and you open the next morning with everything working. Plain answers, posted prices, and a final quote before any work starts.
Most IT companies treat evenings and weekends as overtime and charge extra for them, if they come out at all. Those are our regular hours, at our regular posted prices.
Plan clients with something down during our hours can call us. We treat it as an emergency and respond that same evening, ahead of scheduled work.
How it works
Three steps, all on your schedule
- 01
Tell us what is going on
Fill out the short form. It takes about two minutes. Tell us what kind of business you run and what is bugging you.
- 02
A short evening call
We call at a time that works for you, ask a few questions, and send a final quote in writing. No surprises later.
- 03
We do the work after hours
We come in after close or on a weekend. You open the next day with everything working and a note on what we did.
Services
Services and prices
One time projects with posted prices, and simple monthly plans. Final quote after a short evening call for every project.
Lock it down
The security basics most small offices are missing, done once and done right.
Network security
A real firewall, guests and card terminals kept on their own networks, hardened Wi-Fi, and remote access locked down.
Starting at $1,200
Security baseline
The basics that stop most break ins: two step sign in, strong passwords, updates, and a lock on every device.
Starting at $900
Backup and recovery setup
Automatic backups of your files and email, tested so you know you can get them back.
Starting at $500
Set it up right
Email, computers, and the tangle behind the desk, sorted so every future job is easier.
Microsoft 365 setup or migration
Professional email on your own domain, shared calendars, and files in one place, moved over without losing anything.
Starting at $900 plus $100 per mailbox
Device setup and standardization
Every laptop and desktop set up the same way, with updates on, junk removed, and the right apps ready to go.
$150 per device
Tech cleanup and documentation
We sort out the tangle, write down every account, password, and device, and hand you one document that explains it all.
$600 flat
Get found online
A website customers can find, and forms that take work off the front desk.
Business website setup
A clean, fast website with your services, hours, and contact info, built so local customers can find you.
Starting at $1,500
Online intake or booking form
Let customers book, send a request, or fill out intake paperwork online, with every submission landing in your inbox.
Starting at $350
Then keep it running
Monthly plans with a set price and a list of exactly what they cover.
Monitor and Patch plan
We keep every computer updated and watch for problems, so small issues get fixed before they stop your day.
$40 per device per month
$150 minimum per month
Microsoft 365 Care plan
We handle new users, departures, password resets, mailbox problems, and security settings in Microsoft 365.
$250 per month
Up to 10 users, $20 per additional user. Small offices only.
Evenings and Weekends Support plan
Your own IT team for the hours you are closed, with replies within one hour during our hours.
$450 per month
Up to 5 devices, $50 per additional device
Who we serve
Built for small businesses
Teams of 2 to 25 people, without an IT person on staff. No residential work.
- Restaurants, bars, and cafes
- Gyms and salons
- Daycares and preschools
- Clinics (dental, chiro, PT, counseling)
- Solo attorneys and accountants
- Nonprofits and churches
- Trades
Common questions
- Why only evenings and weekends?
- Because that is when you are closed. Your business is busiest during the day, which is exactly when you cannot have someone pulling cables behind the counter or taking the front desk computer offline. We are not available weekdays 8am to 5pm. We do the work after close or on the weekend, and you open with everything working.
- What are your hours?
- Weekdays 6pm to 10pm, and Saturday and Sunday 4pm to 10pm, by appointment. We are not available weekdays 8am to 5pm.
- How fast do you reply?
- Clients on a monthly plan get a reply within one hour during our hours. Everyone else hears back the same evening or the same day. Clients on a plan who have something down during our hours can call us, and we treat it as an emergency and respond that same evening. We are not available weekdays 8am to 5pm, so we cannot offer daytime emergency response.
- Do you charge extra for evenings and weekends?
- No. Most IT companies treat evenings and weekends as after hours and charge a premium for them. Those are our regular hours, so you pay our regular posted prices.
- Who do you work with?
- Small businesses with 2 to 25 people. Restaurants, bars, cafes, gyms, salons, daycares, clinics, solo attorneys and accountants, nonprofits, churches, and trades. We do not do residential work.
- How does pricing work?
- Every project has a posted price. After a short evening call we give you a final quote in writing before any work starts. Monthly plans have a set monthly price, and each plan lists exactly what it includes.
- Where do you work?
- We are based in Renton and work across south King County, including Kent, Tukwila, Newcastle, and SeaTac. If you are nearby and not sure, ask.
Get it fixed after you close.
Request a quote or book a short evening call. We reply the same evening or the same day, and plan clients get emergency response during our hours.